How it feels to me is that the goal is for the world to become so intrusive/demanding/stressful that the only way to exist in it sanely would be to build an interactive buffer between the person and the greater world, and they want to sell these brown nosing AI agents as that buffer.

I detest the ethics, economic, and environmental costs of these platforms, but the part of me that is casting around wildly for some sort of life preserver wonders if somehow these horrible contraptions of inevitable doom might just provide some short term relief.

If someone sells you a knife that routinely fires bullets, then the company may have some complicity as with any misrepresented product.