In the heat of the moment when fear has you frozen You’re crashing and burning when life’s at its coldest Don’t fall too far from who you are

-I Prevail, Scars

Nice try, Windows

I’ve found Brené Brown’s way of describing empathy, and imo answering this question, helpful:

https://www.youtube.com/watch?v=HznVuCVQd10&t=89