• “You are right to raise this and we want to address this directly”

    Isnt that how Claude Sonnet or Opus writes?

  • 21 days

    As I mentioned more in detail in other post, Proton is not the pro-MAGA many had misinterpreted. It is just sloppy at the marketing campaign and its leader makes statements that can easily misunderstood too.

    That said, Proton has decided to aim for the masses, which has proven to be a winning business formula here. However, in that quest, it’s natural that concerns from top-tier privacy users (Linux users, those wanting non-Google push notifications, too-many-eggs-in-a-basket, etc.) get relegated in favor of the bulk of their primary target customers, the regular Joe who simply wants to move away from email and web traffic scraping. We should all applaud that decision, but we also recognize the limitations and big risks of having a single company holding some 80% of this privacy market, both for us and even for Proton. It would be better to foster a healthy, diverse, and more equitable privacy ecosystem.

    • The fact you think being pro-MAGA is the only evil we should be concerned about is telling.

        • 20 days

          Maybe because it’s a bit like if someone said “I got the test results, I don’t have cancer”, and that dude replied with “the fact that you think cancer is the only danger you should be concerned about is telling”.

          Sure, it’s technically correct, but it’s obnoxious and, without any further context, just seems to be off-topic.

          • 20 days

            I love that the comment explaining it already existed when you wrote this. No, it couldn’t be that you were out of line! It had to just be the liberals!

            As a leftist, maybe shut the fuck up sometimes. Maybe you aren’t always the smartest person in the room, and complaining about stuff that isn’t even relevant is, at best, annoying, if not actively harmful because people will ignore it when it is relevant.

            • As a leftist,

              This expression is so liberal. Your identity, or mine, doesn’t mean much. And liberals and the true left have different views on leftism. The imperialist Bernie Sanders is from the phony left.

              As for the post, “They hate Jesus because he told them the truth”. As an atheist.

  • Honestly…good response. Own up to their error instead of ducking. Explain how it happened, and accept the responsibility of making sure it doesn’t happen again. Well written with a good message.

  • “you’re right to raise this” really triggers my AI detection Spidey senses. Sounds like Claude, specifically.

  • I can TASTE the prompt from this image

    The Proton founder is Pro MAGA that should be the end of it for most of you. I’m never going to leave Njalla for my VPN needs

    • While I agree that the response is heavily AI generated, I have to disagree that he’s pro-Maga. He reached out to both democrats and republicans to talk about the importance of privacy and the democrats turned him down (or entirely ignored him) while the republicans met with him.

      He then went on Xitter to shame the Dems and said that the Republicans seemed to be the party caring about privacy.

      He’s definitely a dumbass for trying to play it that way, but he did not come out in support of Maga.

  • 21 days

    They screwed up, admitted it, apologized, don’t see why people are calling for blood anymore. People are allowed to make mistakes, they owned it and they cut ties with the guy.

    • They keep making right wing mistakes though. I think that points to something.

        • Lots of other companies seem to easily avoid voicing support for fascists both directly with their own words or via sponsorship money. Weird how Proton can’t seem to figure it out. If they can’t even get the little stuff right why would I trust them with my data?

          • 20 days

            why would I trust them with my data

            because proton is highly regarded among privacy experts.

            and i’m guessing most privacy experts dgaf about politics like most technology experts don’t.

      • Bold claim, corroborated with no proof.

        Sure it looks like AI speech patterns, but they are trained on corporate speech, so hard to differentiate an LLM from a corporate spokesperson.

        • How tf did I get downvoted for saying it sounds like AI bullshit? Who are these people who actually object to my assessment? I feel like I’m living in the upside down

          • Do you actually think it’s okay that they had a bot make a press release this hamfisted?

            You are not “saying it sounds like it is written by AI”, you are affirming it is written by an AI. Big difference.
            You affirmation being formated as a question doesn’t change anything, it is a Loaded Question, which tends to be frowned upon.

          • 20 days

            Because people will call anything AI slop now, without any evidence. This doesn’t look AI generated to me. This is the same as something we’d have seen a decade ago. There’s even a weird space at the start of a paragraph, which makes me think human, not AI.

            Why do you think this is AI? What indications are there for that, other than the corpo-speak, which has been normal for a long time before AI even, hence the name.

  • “You were right to raise this” and “we want to be straight about this” smacks of AI

        • Why does everyone seem to regard the em dash as an instant LLM-indicator? Many real people—me included—use them regularly. Yes, LLMs use them—perhaps too much—but many so-called “AI-tells” come from training data—real text written by real people.

  • This response is unfeeling and reactive Claude slop. Proton doesn’t care. They’re working to avoid being in trouble.

      • Probably not starting the statement with “you’re right to raise this. Here’s why”

      • Have a real human type out the apology

        Edit:

        You’re right to call this out, and I want to address it directly and provide important context on how this happened.

        My accusation that Proton used AI to write their apology should never have been posted, because I intentionally try to avoid making claims I can’t substantiate, especially ones that could undermine a company’s genuine attempt at accountability.

        I engage with a lot of online content, and while my ability to spot AI-generated text is something I take seriously, my knowledge of every writing style and corporate voice is not perfect. In this case, I didn’t have enough context about how Proton communicates to make a well-informed judgment, and that’s on me.

        I also want to be straight about what an accusation like this is and isn’t. Pointing out polished writing is an observation, not evidence. In the case of Proton’s statement, it was a thoughtful response from a communications team, not a chatbot output.

        But that distinction doesn’t excuse what I said. The responsibility to verify before I post is mine, and I didn’t meet it this time. I’m now reviewing how I evaluate content before making public claims to ensure this doesn’t happen again.

        If you see me do something like this again, call it out. I rely on that feedback.

        • 21 days

          PR team writing excuses and AI is the same fucking picture.

      • for once, directly fucking saying they will drop the fascists they are paying for and never doing it again.

        shouldn’t be that hard, but with these it always has to be.

          • No, there is not an antifascist position on their statement. Only a ultracentrist position based on the reaction of their user base/market.

            • Moving the goalposts. You said they need to drop the fascist from their sponsorship and they did. They also committed to not doing it in the future. They did exactly what you said.

              On top of that, companies are not your friends and they don’t need political positions. Not supporting fascists is perfectly adequate.

              • No, I didnt’t say that. I’ve said:

                No, there is not an antifascist position on their statement. Only a ultracentrist position based on the reaction of their user base/market.

                See the original paragraph:

                I understand that they would have removed also the sponsorship of a feminist, vegan or antiracist that created discontent in their use base (by being feminist, vegan or antiracist).

                • 20 days

                  I think you’re extremely confused as to what Proton is and the service they offer.

                  I also think it’s because you’re falling (or have fallen) into the tribalist view of “if you’re not with us, you’re against us, and if you’re against them, you’re with us”.

                  Proton is a-political, pro-agenda. Their agenda is “net neutrality, privacy, security”. They don’t care who makes that happen, and will support anyone who fights for these things.

                  They won’t take an antifascist position because that would put them on the political spectrum.

                  I also understand that - to you - not making that statement already puts them on the political spectrum, in the opposing camp, but that’s, again, due to the tribalist views.

                  They’ve praised left-wingers and right-wingers, they’ve criticised Democrats and Republicans - as long as anyone pushes for their agenda, they will praise them, as long as someone threatens their agenda, they will criticise them. That’s all there is to it.

            • I think it’s smart as a privacy focused initiative to be more neutral than not. Especially as they cater to the masses that may not have as defined an opinion.

              • I strongly dissagree. Cannot be neutrality with fascism.

                • Oh i agree. Neutrality doesn’t mean embracing nor endorsing fascism, nor any other extreme.

                  But humans being humans will always selectively interpret any public facing message to fit their narrative as many have already done here: “Because they aren’t outright condemning or fighting the enemy, they must be working with them! Therefore, they are not friends.”

                  /U/encryptkeeper has said it better.

  • I feel like this is a good statement. The one that should have been written immediately after outrage began, and ideally before removing dozens if not hundreds of posts and comments covering this topic.

    Some people say it stinks of AI. I don’t know. Maybe? PR messages have always been like this, and they seem to be one of the types that chatbots got most of their writing patterns from.

    Some people definitely overreacted. Others completely missed the point. Proton is far from a perfect company, and a case in favour of boycotting them could be made. But not because they accidentally sponsored one video of a far-right youtuber.

    They’re just not as private and secure as they pretend to be or to want to be. Pretty much all alternatives are leagues above. There appears to be no apparent reason why they’re lagging behind. I suppose that’s where the CIA honeypot allegations may come from.

    In any case, if you really care about privacy and security - you probably aren’t a Proton user, let alone customer. And if you are - I highly recommend trying alternatives that don’t have a long history of working with law enforcement.

    • The one that should have been written immediately after outrage began, and ideally before removing dozens if not hundreds of posts and comments covering this topic.

      For what it’s worth - apparently they said they’re crafting a response fairly early, kept one of the original threads and removed the rest as duplicates.

      But I don’t know if that’s really the case.